Warranty
Warranty Terms by Product Line:
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WAVE, CHAISE, & TABLES:
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Coverage: 2 years for residential and commercial use.
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Protection Against: Splintering, cracking, chipping, or peeling.
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Legacy Collections, Classic Upright, Chaise Lounger:
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Residential Use: 2 years.
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Commercial Use: 1 year.
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Exclusions:
Warranty does not cover:
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Improper use, disassembly, modifications, or mishandling.
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Damage from external heat sources, improper maintenance, or hazardous chemical exposure.
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Ordinary wear and tear, fading, or environmental damage.
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Acts of God, vandalism, or misuse.
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Transportation, labor, assembly costs, or incidental/consequential damages.
How to Submit a Warranty Claim:
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Provide proof of purchase and contact customer service at (877) 777.6410 or contact@luxury-loungers.com.
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Include your name, invoice number, contact details, photos, and a description of the defect.
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Claims are reviewed, and defective products are repaired or replaced at Luxury Lounger's discretion.