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Pool

Warranty

Warranty Terms by Product Line:

  • WAVE, CHAISE, & TABLES:

    • Coverage: 2 years for residential and commercial use.

    • Protection Against: Splintering, cracking, chipping, or peeling.

  • Legacy Collections, Classic Upright, Chaise Lounger:

    • Residential Use: 2 years.

    • Commercial Use: 1 year.

 

Exclusions:
Warranty does not cover:

  • Improper use, disassembly, modifications, or mishandling.

  • Damage from external heat sources, improper maintenance, or hazardous chemical exposure.

  • Ordinary wear and tear, fading, or environmental damage.

  • Acts of God, vandalism, or misuse.

  • Transportation, labor, assembly costs, or incidental/consequential damages.

 

How to Submit a Warranty Claim:

  • Provide proof of purchase and contact customer service at (877) 777.6410 or contact@luxury-loungers.com.

  • Include your name, invoice number, contact details, photos, and a description of the defect.

  • Claims are reviewed, and defective products are repaired or replaced at Luxury Lounger's discretion.

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